Can loyalty be pursued and achieved? An extended RFD model to understand and predict user loyalty to mobile apps.

Chuang Wang|Rongxin Zhou|Matthew K. O. Lee


Anthology ID:DBLP:journals/jasis/WangZL21
Year:2021
Venue:Journal of the Association for Information Science and Technology (JASIST)
Pages:824-838
URL:https://doi.org/10.1002/ASI.24448
DOI:https://doi.org/10.1002/ASI.24448
DBLP:journals/jasis/WangZL21
BibTeX:
@article{wang-2021-loyalty, author = {Chuang Wang and Rongxin Zhou and Matthew K. O. Lee}, title = {{Can loyalty be pursued and achieved? An extended RFD model to understand and predict user loyalty to mobile apps}}, journal = {Journal of the Association for Information Science and Technology (JASIST)}, volume = {72}, number = {7}, pages = {824--838}, year = {2021}, url = {https://doi.org/10.1002/ASI.24448}, doi = {https://doi.org/10.1002/ASI.24448} }