Beneath the surface of organizational processes: a social representation framework for business process redesign.
Gary Katzenstein|F. Javier Lerch
| Anthology ID: | DBLP:journals/tois/KatzensteinL00 |
|---|---|
| Year: | 2000 |
| Venue: | ACM Transactions on Information Systems (TOIS) |
| Pages: | 383-422 |
| URL: | https://doi.org/10.1145/358108.358111 |
| DOI: | https://doi.org/10.1145/358108.358111 |
| DBLP: | journals/tois/KatzensteinL00 |
| BibTeX: |
@article{katzenstein-2000-beneath,
author = {Gary Katzenstein and
F. Javier Lerch},
title = {{Beneath the surface of organizational processes: a social representation framework for business process redesign}},
journal = {ACM Transactions on Information Systems (TOIS)},
volume = {18},
number = {4},
pages = {383--422},
year = {2000},
url = {https://doi.org/10.1145/358108.358111},
doi = {https://doi.org/10.1145/358108.358111}
}