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Subject access in online catalogs: A design model
Marcia J. Bates

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Diffusion theory: A review and test of a conceptual model in information diffusion
Elfreda A. Chatman

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Why are online catalogs hard to use? Lessons learned from information-retrieval studies
Christine L. Borgman

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Introduction and overview
Lois F. Lunin | Larry L. Learn

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Networks and distributed information services
Charles T. Meadow

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Regulatory development in the U.S
Keith E. Bernard

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Trends in telecommunications technology
Arthur E. Sherman

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The international telecommunications environment
Wayne E. Davison

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Views on telecommunications: Implications for the future
Richard Dick

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The teleprocessing environment
Charles E. Gibson