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A clarification of the policy on printing letters to the editor
Donald H. Kraft

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System design and cataloging meet the user: User interfaces to online public access catalogs
Martha M. Yee

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Knowledge representation of the visual image of a title page
Ling Hwey Jeng

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Formatted and unformatted character data types
Caroline M. Eastman

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The role of the academic reference librarian
John M. Budd

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Errata for article
Kevin L. Cook

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Concerning paper by Kevin Cook
William Loughner

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Erratum
Donald H. Kraft

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Introduction and overview
Lois F. Lunin | George D'Elia

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The changing information environment, Part I - The delivery of information services within a changing information environment
Rosann W. Collins | Detmar W. Straub

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Department level information resource management: A theoretical argument for a decentralized approach
Cynthia Mathis Beath | Detmar W. Straub

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The Integrated Information Center concept
Detmar W. Straub | Cynthia Mathis Beath

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Legal issues for an Integrated Information Center
Warren Rees | Nancy Rohde | Richard Bolan

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The setting for the project, Part II - A model academic Integrated Information Center
Joseph Branin | Charles Finn

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Information requirements assessments of the Humphrey Institute
George D'Elia | Nancy Rohde | James Cogswell | Kathy Gorman

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A model academic Integrated Information Center
Carl R. Adams | Cynthia Mathis Beath | Richard Bolan | Joseph Branin | George D'Elia | Nancy Rohde | Detmar W. Straub

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Issues relating to the implementation and management of an Integrated Information Center
Carl R. Adams | Cynthia Mathis Beath | Richard Bolan | Joseph Branin | George D'Elia | Nancy Rohde | Detmar W. Straub