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The Competition for Journal Space among Referees, Editors, and Other Authors and Its Influence on Journals' Impact Factors
Juan Miguel Campanario

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The Impoverished Life-World of Outsiders
Elfreda A. Chatman

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Introduction and Overview
Eileen G. Abels | Lois F. Lunin

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Reflections on Reference Services
Kerryn A. Brandt | Jayne M. Campbell | Willard F. Bryant Jr.

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Studying the Cost and Value of Library and Information Services: Applying Functional Cost Analysis to the Library in Transition
Eileen G. Abels | Paul B. Kantor | Tefko Saracevic

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Cost of Electronic Reference Resources and LCM: The Library Costing Model
Robert M. Hayes

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Pricing of Electronic Resources: Interviews with Three Vendors
Eileen G. Abels

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In-Depth Review: Computational Linguistics in Information Science, by Conrad F. Sabourin
Bella Hass Weinberg

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Seeking Meaning: A Process Approach to Library and Information Services, by Carol Collier Kuhlthau
Susan Dunman

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The Information Society: A Study of Continuity and Change, by John Feather
Leah A. Lievrouw

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The Cult of Information: A Neo-Luddite Treatise on High-Tech, Artificial Intelligence, and the True Art of Thinking, Second Edition, by Theodore Roszak
Pamela Cobbs

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The Creative Process: A Computer Model of Storytelling and Creativity, by Scott R. Turner
Stephanie W. Haas

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Managing Internet Information Services, by Cricket Liu, Jerry Peek, Russ Jones, Bryan Buus, and Adrian Nye
Sara Tompson

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The Trouble with Computers: Usefulness, Usability, and Productivity, by Thomas K. Landauer
Donald Owen Case

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Building IBM: Shaping an Industry and Its Technology, by Emerson W. Pugh
Stan Hannah

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Measurement in Information Science, by Bert R. Boyce, Charles T. Meadow, and Donald H. Kraft
Vijay V. Raghavan

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Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests, by Jeffrey Rubin
Debora Shaw