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In this issue
Carol L. Barry

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Metrics for the scope of a collection
Robert B. Allen | Yejun Wu

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Manifestation of emerging specialties in journal literature: A growth model of papers, references, exemplars, bibliographic coupling, cocitation, and clustering coefficient distribution
Steven A. Morris

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A conclusive methodology for rating OCR performance
Nathan E. Brener | S. Sitharama Iyengar | Oleg S. Pianykh

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A conceptual framework and open research questions for chat-based reference service
Jeffrey Pomerantz

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Children's conceptual structures of science categories and the design of Web directories
Dania Bilal | Peiling Wang

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Ranking the research productivity of library and information science faculty and schools: An evaluation of data sources and research methods
Lokman I. Meho | Kristina M. Spurgin

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Information behavior in the context of improving patient safety
Anu MacIntosh-Murray | Chun Wei Choo

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Image querying by image professionals
Corinne Jörgensen | Peter Jörgensen

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Humanizing information technology
Christinger Tomer