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In this issue
Carol L. Barry

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How much of it is real? Analysis of paid placement in Web search engine results
Scott Nicholson | Tito Sierra | U. Yeliz Eseryel | Ji-Hong Park | Philip Barkow | Erika J. Pozo | Jane Ward

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Query expansion behavior within a thesaurus-enhanced search environment: A user-centered evaluation
Ali Asghar Shiri | Crawford Revie

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Understanding consumer trust in Internet shopping: A multidisciplinary approach
Christy M. K. Cheung | Matthew K. O. Lee

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Evaluating China's university library Web sites using correspondence analysis
Xiangxing Shen | Dongmin Li | Chong Shen

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Categorization-driven cross-language retrieval of medical information
Hermes R. Freitas-Junior | Berthier A. Ribeiro-Neto | Rodrigo de Freitas Vale | Alberto H. F. Laender | Luciano R. S. de Lima

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Soft approaches to information retrieval and information access on the Web: An introduction to the special topic section
Enrique Herrera-Viedma | Gabriella Pasi

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Web navigation support by means of proximity-driven assistant agents
Vincenzo Loia | Witold Pedrycz | Sabrina Senatore | Maria I. Sessa

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Fuzzy techniques for trust and reputation management in anonymous peer-to-peer systems
Roberto Aringhieri | Ernesto Damiani | Sabrina De Capitani di Vimercati | Stefano Paraboschi | Pierangela Samarati

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Evaluating the information quality of Web sites: A methodology based on fuzzy computing with words
Enrique Herrera-Viedma | Gabriella Pasi | Antonio Gabriel López-Herrera | Carlos Porcel

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Knowledge trees and protoforms in question-answering systems
Ronald R. Yager

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Concept-matching IR systems versus word-matching information retrieval systems: Considering fuzzy interrelations for indexing Web pages
Pablo J. Garcés | José A. Olivas | Francisco P. Romero

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Image clustering for the exploration of video sequences
Vicenç Torra | Sergi Lanau | Sadaaki Miyamoto

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Creating the customer-driven library: Building on the bookstore model
Denise E. Agosto