Automatic call section segmentation for contact-center calls.

@inproceedings{park-2007-automatic, author = {Youngja Park}, editor = {M\'{a}rio J. Silva and Alberto H. F. Laender and Ricardo Baeza-Yates and Deborah L. McGuinness and Bj{\o}rn Olstad and {\O}ystein Haug Olsen and Andr\'{e} O. Falc\~{a}o}, title = {{Automatic call section segmentation for contact-center calls}}, booktitle = {{Proceedings of the Sixteenth ACM Conference on Information and Knowledge Management, CIKM 2007, Lisbon, Portugal, November 6-10, 2007}}, pages = {117--126}, publisher = {ACM}, year = {2007}, url = {https://doi.org/10.1145/1321440.1321459}, doi = {https://doi.org/10.1145/1321440.1321459} }