Encountering virtual users: A qualitative investigation of interpersonal communication in chat reference.
| Anthology ID: | DBLP:journals/jasis/Radford06 |
|---|---|
| Year: | 2006 |
| Venue: | Journal of the Association for Information Science and Technology (JASIST) |
| Pages: | 1046-1059 |
| URL: | https://doi.org/10.1002/ASI.20374 |
| DOI: | https://doi.org/10.1002/ASI.20374 |
| DBLP: | journals/jasis/Radford06 |
| BibTeX: |
@article{radford-2006-encountering,
author = {Marie L. Radford},
title = {{Encountering virtual users: A qualitative investigation of interpersonal communication in chat reference}},
journal = {Journal of the Association for Information Science and Technology (JASIST)},
volume = {57},
number = {8},
pages = {1046--1059},
year = {2006},
url = {https://doi.org/10.1002/ASI.20374},
doi = {https://doi.org/10.1002/ASI.20374}
}