Marie L. Radford

2022

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"Death of social encounters": Investigating COVID-19's initial impact on virtual reference services in academic libraries.
Marie L. Radford|Laura Costello|Kaitlin E. Montague
Journal of the Association for Information Science and Technology (JASIST) 2022 Volume 73 Issue 11

2017

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Shared values, new vision: Collaboration and communities of practice in virtual reference and SQA.
Marie L. Radford|Lynn Silipigni Connaway|Stephanie Mikitish|Mark Alpert|Chirag Shah|Nicole A. Cooke
Journal of the Association for Information Science and Technology (JASIST) 2017 Volume 68 Issue 2

2006

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Encountering virtual users: A qualitative investigation of interpersonal communication in chat reference.
Marie L. Radford
Journal of the Association for Information Science and Technology (JASIST) 2006 Volume 57 Issue 8