Mark Jerome Cruz

2024

doi dblp
Retrieval-Augmented Generation with Knowledge Graphs for Customer Service Question Answering.
Zhentao Xu|Mark Jerome Cruz|Matthew Guevara|Tie Wang|Manasi Deshpande|Xiaofeng Wang|Zheng Li
Proceedings of the 47th International ACM SIGIR Conference on Research and Development in Information Retrieval, SIGIR 2024, Washington DC, USA, July 14-18, 2024