R. David Lankes

2004

doi dblp
The current state of digital reference: validation of a general digital reference model through a survey of digital reference services.
Jeffrey Pomerantz|Scott Nicholson|Yvonne Belanger|R. David Lankes
Information Processing and Management 2004 Volume 40 Issue 2
doi dblp
The digital reference research agenda.
R. David Lankes
Journal of the Association for Information Science and Technology (JASIST) 2004 Volume 55 Issue 4