Sylvie Guillemin-Lanne

2010

dblp

CallSurf: search by content, navigation and knowledge extraction on call center conversational speech, for marketing and strategic intelligence.

Martine Garnier-Rizet|Sylvie Guillemin-Lanne|Frédérik Cailliau

Recherche d'Information Assistée par Ordinateur, RIAO 2010: Adaptivity, Personalization and Fusion of Heterogeneous Information, 9th International Conference, Bibliotheque Nationale de France, Paris, France, April 28-30, 2010, Proceedings