IR
Anthology
Community
Tom
Crick
2018
doi
dblp
An Evaluation of Performance and Competition in Customer Services on Twitter: A UK Telecoms Case Study.
Nabeel Albishry
|
Tom Crick
|
Theo Tryfonas
|
Tesleem Fagade
Companion Proceedings of the The Web Conference 2018, WWW 2018, Lyon , France, April 23-27, 2018