IR
Anthology
Community
Lu
Li
2026
doi
dblp
Uncovering the role of reviewer heterogeneity in customer needs identification and customer satisfaction improvement: A perspective from target customers.
Jie Lin
|
Lu Li
|
Chao Wang
|
Xiaoyan Jiang
|
Shuaiyong Xiao
Information Processing and Management 2026 Volume 63 Issue 3