Xiaoyan Jiang

2026

doi dblp
Uncovering the role of reviewer heterogeneity in customer needs identification and customer satisfaction improvement: A perspective from target customers.
Jie Lin|Lu Li|Chao Wang|Xiaoyan Jiang|Shuaiyong Xiao
Information Processing and Management 2026 Volume 63 Issue 3

2024

doi dblp
How far is reality from vision: An online data-driven method for brand image assessment and maintenance.
Xiaoyan Jiang|Jie Lin|Chao Wang|Lixin Zhou
Information Processing and Management 2024 Volume 61 Issue 5