Qi Ye

2009

doi dblp
Group CRM: a new telecom CRM framework from social network perspective.
Bai Wang|Bin Wu|Shuai Yuan|Jasmi John|Qi Ye|Jasmi John|Bin Wu|Shengqi Yang|Bai Wang|Shuai Yuan
Proceeding of the ACM First International Workshop on Complex Networks Meet Information & Knowledge Management, CIKM-CNIKM 2009, Hong Kong, China, November 6, 2009