Xiao-Liang Shen

2023

doi dblp
Understanding AI-based customer service resistance: A perspective of defective AI features and tri-dimensional distrusting beliefs.
Bo Yang|Yongqiang Sun|Xiao-Liang Shen
Information Processing and Management 2023 Volume 60 Issue 3

2019

doi dblp
Bias effects, synergistic effects, and information contingency effects: Developing and testing an extended information adoption model in social Q&A.
Yongqiang Sun|Nan Wang|Xiao-Liang Shen|Xi Zhang
Journal of the Association for Information Science and Technology (JASIST) 2019 Volume 70 Issue 12
doi dblp
Knowledge withholding in online knowledge spaces: Social deviance behavior and secondary control perspective.
Xiao-Liang Shen|Yangjun Li|Yongqiang Sun|Jun Chen|Feng Wang
Journal of the Association for Information Science and Technology (JASIST) 2019 Volume 70 Issue 4

2016

doi dblp
Herd behavior in consumers' adoption of online reviews.
Xiao-Liang Shen|Kem Z. K. Zhang|Sesia J. Zhao
Journal of the Association for Information Science and Technology (JASIST) 2016 Volume 67 Issue 11