IR
Anthology
Community
Luwei
Zhou
2024
doi
dblp
"Ask Me Anything": How Comcast Uses LLMs to Assist Agents in Real Time.
Scott Rome
|
Tianwen Chen
|
Raphael Tang
|
Luwei Zhou
|
Ferhan Ture
Proceedings of the 47th International ACM SIGIR Conference on Research and Development in Information Retrieval, SIGIR 2024, Washington DC, USA, July 14-18, 2024