Tianwen Chen

2024

doi dblp
"Ask Me Anything": How Comcast Uses LLMs to Assist Agents in Real Time.
Scott Rome|Tianwen Chen|Raphael Tang|Luwei Zhou|Ferhan Ture
Proceedings of the 47th International ACM SIGIR Conference on Research and Development in Information Retrieval, SIGIR 2024, Washington DC, USA, July 14-18, 2024

2021

doi dblp
An Efficient and Effective Framework for Session-based Social Recommendation.
Tianwen Chen|Raymond Chi-Wing Wong
WSDM '21, The Fourteenth ACM International Conference on Web Search and Data Mining, Virtual Event, Israel, March 8-12, 2021