Scott Rome

2024

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"Ask Me Anything": How Comcast Uses LLMs to Assist Agents in Real Time.
Scott Rome|Tianwen Chen|Raphael Tang|Luwei Zhou|Ferhan Ture
Proceedings of the 47th International ACM SIGIR Conference on Research and Development in Information Retrieval, SIGIR 2024, Washington DC, USA, July 14-18, 2024

2022

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Learning to Rank Instant Search Results with Multiple Indices: A Case Study in Search Aggregation for Entertainment.
Scott Rome|Sardar Hamidian|Richard Walsh|Kevin Foley|Ferhan Ture
SIGIR '22: The 45th International ACM SIGIR Conference on Research and Development in Information Retrieval, Madrid, Spain, July 11 - 15, 2022